Fluke Networks GLD-FI-1000KIT 1 Year Gold Support, Fi-1000 Kit

(Item no. 4752191)

NOTE: Fluke Network lead times can vary due to component and supply issues.

1 Year Gold Support for the FI-1000 KIT
One calibration and factory refresh per year at no charge
Receive a loaner unit during calibration to eliminate downtime
24/7 technical support will toll-free support number
Covers damage to the tester
Covers annual traceable calibration, software updates, performance check, refurbishment of worn copper ports and scratched fiber ports
Covers replacement of damaged parts and accessories that shipped with the unit
Includes Prepaid express freight with labels

Protect Your Investment and Minimize Business Downtime with Gold Membership

Gold Membership is much more than just a repair warranty. It is a comprehensive maintenance and support program that offers expanded coverage for Fluke Networks’ products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.

What’s Included with Gold Membership?

Benefits	Standard Warranty	Gold Support
Live technical support with exclusive phone number		✓
FREE Annual Calibration and Factory Refresh		✓
FREE Repair with "first on bench" turnaround service		✓
Loaner Equipment Service*		✓
FREE Accessory Replacements**		✓
Member Only Promotions		✓
Access to Technical Support Team	Web and Email	Web, Email, and Phone
Response Time from Technical Support	< 24 Hours	< 2 Hours
Customer Support - Phone and Email	7am-5pm (PST)	24 x 7 x 365
Primary Case Handling	Customer Service	Technical Support
Online training videos, Knowledge Base access, White papers, and Best Practice guides	✓	✓
Software and Firmware upgrades	✓	✓
Available in certain geographies currently *Applies to accessories in the original product purchase